Southern Regional Technical College

Completion of the Customer Service Training Course signifies the student's commitment to mastering the essential skills needed to excel in customer service. This course taught students how to provide excellent service, even in challenging situations, turning students into valuable business professionals. Throughout the course, students delved into the fundamentals of effective customer service, gaining insights into communication techniques, problem-solving strategies, and the importance of empathy in resolving customer issues. By completing this training, students have not only acquired the skills to handle customer interactions with confidence but have also demonstrated their dedication to delivering exceptional service, making them invaluable assets to their respective teams.

Completion of the Customer Service Training Course signifies the student's commitment to mastering the essential skills needed to excel in customer service. This course taught students how to provide excellent service, even in challenging situations, turning students into valuable business professionals. Throughout the course, students delved into the fundamentals of effective customer service, gaining insights into communication techniques, problem-solving strategies, and the importance of empathy in resolving customer issues. By completing this training, students have not only acquired the skills to handle customer interactions with confidence but have also demonstrated their dedication to delivering exceptional service, making them invaluable assets to their respective teams.

Completion of the Customer Service Training Course signifies the student's commitment to mastering the essential skills needed to excel in customer service. This course taught students how to provide excellent service, even in challenging situations, turning students into valuable business professionals. Throughout the course, students delved into the fundamentals of effective customer service, gaining insights into communication techniques, problem-solving strategies, and the importance of empathy in resolving customer issues. By completing this training, students have not only acquired the skills to handle customer interactions with confidence but have also demonstrated their dedication to delivering exceptional service, making them invaluable assets to their respective teams.

In a significant milestone for both education and workforce development, Southern Regional Technical College (SRTC) proudly announces the achievement of its Advanced Emergency Medical Technician (AEMT) students who signed apprenticeship agreements with Thomas County Emergency Services on March 11, 2024. This is the first cohort of the Street to Station Program, which aims to train fire medics or individuals who are cross-trained in both fire rescue and emergency medical services. Apprenticeships represent a crucial intersection of hands-on experience and academic learning, providing an opportunity for individuals to kickstart their careers in a supportive and immersive environment. The apprenticeship agreements signed by SRTC's AEMT students signify a commitment to fostering talent and preparing the next generation of emergency medical professionals.